Webby.sg provides ongoing website maintenance for Singapore SMEs running WordPress, Shopify, WooCommerce, and custom React or Next.js sites. Whether we built your website or someone else did, our maintenance retainers cover the unglamorous work that keeps a site secure, fast, and up-to-date: weekly plugin and core updates, daily off-site backups, malware scanning, uptime monitoring with WhatsApp alerts, broken-link checks, performance monitoring, and a monthly pool of hours for small content edits.
Basic (S$80/mo): WordPress core + plugin updates, weekly backup, uptime monitoring, monthly status email. Standard (S$150/mo): everything in Basic plus 2 hours/month content edits, security scanning, performance monitoring. Pro (S$300/mo): everything in Standard plus 5 hours/month edits, priority WhatsApp support, monthly performance report, staging environment for testing risky updates.
Plugin and core updates with rollback safety, daily backups stored off-site for 30 days, SSL certificate monitoring, basic on-page SEO health checks, broken link detection, malware scanning and removal, page-speed monitoring, GA4 and GSC sanity checks. Hours bank rolls over up to 1 month within the same tier.
Major redesigns, new feature builds, database migrations, theme overhauls, and recovery from third-party plugin breakage exceeding the monthly hours pool — these are billed at S$120/hour or scoped as a separate project. We're transparent about scope so you don't get a surprise invoice. Webby.sg is a homegrown Singapore agency — we work in SGT business hours, communicate primarily over WhatsApp (+65 8080 5608), bill in SGD, and understand the local SME landscape from F&B and retail to B2B services and clinics. PDPA-compliant lead capture, .sg domains, Singapore payment gateways, and bilingual EN/中文 content are all standard inclusions, not add-ons.